DoubleTree by Hilton West Edmonton
8.8Rating
ExcellentRated by Guests
1,408Reviews
What to expect
Pros
- 🍳Good breakfast options
- 🛌Comfortable beds
- 🏊Enjoyable swimming pool for kids
- 🍪Warm complimentary cookies
- 🚗Convenient location for getting around
- 🍴Nice looking and clean facilities
- 🍞Complimentary breakfast buffet
- 🎉Friendly and accommodating staff
- 🏨Beautiful and clean property
- 🌟Staff going over and above for guests
Cons
- 💰Charge for water bottle for non-members
- 🔒Room doors not latching/locking properly
- 🕒Long wait time for room readiness during check-in
- 🛏️Uncomfortable beds that need replacing
- 🍱Poorly served room service in paper boxes
- 🥞Misleading information about breakfast inclusion
- 🌆Security concerns in the area
- 🔑Issues with key cards and access systems
- 🛏️Flat, lumpy, and hard pillows
- 🛎️Inconsistent or disappointing customer service experiences
What this place has to offer
Things to do and ways to relaxCasino, Fitness center
Services and conveniencesConcierge, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Set in a prime location of Edmonton (AB), Doubletree by Hilton West Edmonton puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, heating, desk, mini bar to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, indoor pool, spa, massage. For reliable service and professional staff, Doubletree by Hilton West Edmonton caters to your needs.
Where you'll be sleeping
45 m²
1 King Suite Nonsmoking
1 queen bed
1 KING NONSMOKING
1 queen bed
25 m²
1 KING BI-LEVEL NONSMOK
1 queen bed
25 m²
1 KING 1BDRM MOBILITY ACCE
1 queen bed
25 m²
1 KING HOSPITALITY
1 queen bed
1 KING PULLOUT COUCH HOSPITALITY SUITE
1 king bed
45 m²
1 KING JUNIOR SUITE NONSMK
1 queen bed
25 m²
2 QUEEN BEDS NONSMOKING
2 sofa beds
25 m²
1 KG ACC RI SHWR NO SMOK
1 queen bed
1 King Nonsmoking
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.